High-level Operations

  • Oversee all operational activities for the organisation
  • Identify opportunities to streamline business processes and systems
  • Translate the company’s strategic plans into defined operational plans
  • Work with project managers in the development of financial and budgetary plans
  • Analyze current operational processes and performance, recommending solutions for improvement when necessary
  • Define performance management KPI’s to monitor operational success against objectives
  • Implement lean management procedures to minimise stock holding and free up working capital
  • Research opportunities for cost savings across the business
  • Ensure expertise and effectiveness across operating platforms
  • Report to the board on operation activities towards business goals


  • Build and maintain relationships with all department heads, external partners, and vendors to make decisions regarding operational activity and strategic goals
  • Establish a culture of continuous business improvement
  • Oversee all aspects of day to day management of the operations team
  • Uphold organization policies and standards, ensuring legislative regulations are followed